EAST SPA STILL CLOSED, MAY REOPEN THIS WEEK

Monday, November 22, 2021

East Spa (Sunrise)

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You've all noticed the east spa is still closed. The leak seems to be lower than previously thought so it's taking longer than expected. We're sorry for the inconvenience. We are still investigating. A service call has been placed. Plus an automatic safety feature on the drainage system popped up today, a coincidence. We're taking care of it right now. This week being Thanksgiving, if no other issue comes up and possible repairs are scheduled at a later date, we'll probably start it back sometime during this week temporarily. If we can't, please bare with us, we're doing our best. Thank you.

NOTICE - EAST SPA TEMPORARILY CLOSED

Thursday, November 18, 2021

East Spa (Sunrise)

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Nov 18-19

The east spa (Sunrise side) will be closed FOR 2 DAYS Thursday and Friday, November 18-19, for leak detection. Gate will be locked and all systems shut down.

VIRTUAL HOA MEETING

Saturday, November 13, 2021

Zoom

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10 AM

The upcoming November HOA regular meeting will be held virtually through ZOOM one more time (account required at Zoom.com). Here are the infos and agenda:

INFOS
• Saturday November 13, 2021, at 10 a.m.
• Meeting ID: 869 2633 5692
• Password: 184782

AGENDA
• Minutes approval
• Finances
• Old business: Painting, Landscaping
• New business: Misters, Budget 2022, Pool increase, Lien 507-440-040 (non-payment), Organic waste collection requirement 2022 (food & yard), Balconies, Management Company
• Q&A

ELECTIONS - CALL FOR NOMINATIONS

Tuesday, September 21, 2021

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Every two years, seats on our Board of Directors are open for elections. This year, 3 out of 5 seats are up for election. Gavin (Vice-President) and David (Secretary) are running again, Robbin (President) is leaving after many years on the Board.

“Notification for self-nominations” letters have been sent. If you’d like to run, follow instructions and send your nomination before October 20, 2021 by 4 p.m. The election is to be held on January 8, 2022. You can also download the PDF application form below. Make sure you meet our eligibility requirements set forth in the HOA’s Election Rules.

Note that “member seats” are up for election, not “positions”. Once the election is over, the Board meets and assigns positions to members according to their expertise, preference, and availability. Do not hesitate to run regardless of positions to fill. Physical presence is not required to be a Board member.

We have a well managed self-governed HOA but we need people to run to keep it that way!

VIRTUAL HOA MEETING

Saturday, September 11, 2021

Zoom

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10 AM

The upcoming September HOA regular meeting will be held virtually through ZOOM one more time (account required, visit Zoom.com). In-person meetings will be discussed once again. Here are the infos and agenda:

INFOS
• Saturday September 11, 2021, at 10 a.m.
• Meeting ID: 820 6209 2701
• Password: 892190

AGENDA
• Minutes approval
• Finances
• Old business: Laundry rooms, Zoom meetings
• New business: Reserve Study, Landscaping Committee Charter, Lien 507-440-031 (non-payment), Painting bid for 1407/1421, Election Company approval, Nominations for open Board seats
• Q&A

LAUNDRY ROOMS PAYMENT METHODS UPGRADE COMPLETE

Monday, August 9, 2021

Laundry Rooms

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We have now completed the laundry rooms payment methods upgrade. You can now use the new Wash-Connect app on your phone (through bluetooth) or the Wash payment card. We had 3 main issues. Transparency is key so here are some details, plus a few things to consider:

ISSUE #1: SECURITY - TO BE DISCUSSED - Our goal was to remove the coin boxes (called vaults) to discourage robbers from breaking-in. As you’ll notice, only the washers were replaced with new machines. The old dryers have been retrofitted with a card reader in place of the coin slot. No more money but the “looks” are not what we expected. So we’re not convinced yet that this will meet our goal. The other solution would be new dryers as well, which we were not offered, and there’s a cost attached. If required, we’ll discuss this at our next meeting.

ISSUE #2: WASH CARD PAYMENT OPTION - DONE - A Wash payment card station is now installed in each laundry room.
• The card readers on machines will only read a Wash payment card that you refill at charging stations. Max refill of $50 at a time (to be confirmed).
• If you want or need one, there’s one free card per unit. Ask Marge, she’s keeping a register.
• You can buy extra cards at a station for $5 each, it’s a distributor as well
• Electronic chip or magnetic swipe bank cards are both accepted
• These stations have a cellular internet connection and this should help for the many issues we had like the “ERROR” red light on readers that is now resolved

ISSUE #3 - DRYERS DOWN - RESOLVED - It seems a glitch on the new app was preventing some machines from reading some users' funds on their phone. Not everyone experienced this but we were able to reproduce this problem ourselves this morning. It should be resolved soon for everyone, if not already. Contrary to some reports, the East room dryers were already in service with the new app since the wireless readers were temporarily installed inside the vaults. But it seems that even though at least one or more dryers were working in each room for some residents, others weren’t so lucky and had to finish their laundry elsewhere. We sincerely apologize for all the inconvenience.

THE LAST WORD: HOW IT WORKS - Like most HOAs, we are “renting” the laundry rooms to Wash. The Board is not involved or responsible for machines or any technical or payment issue. Now that everything should be back to normal, please follow instructions on posters and machines. When a machine has an issue, the best way to report it is through the app with the stickers and bar code on the machine. For other events, send us an email, it’s best for keeping track, or contact Marge.

THANK YOU - The board would like to sincerely thank you all for your reports, valuable help, and patience.

(CC on our Facebook page)

NEW RULES

Tuesday, August 3, 2021

Members section

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We have uploaded to the "MEMBERS" section an updated "RULES" document that includes the latest smoking rule, now official and legally approved. In summary, this prohibits smoking of any kind in and around pools, spas, gym, tennis, laundry rooms, and the clubhouse. This copy is searchable so you can refer to it easily.

ATTENTION: NEW DATES FOR LAUNDRY ROOMS UPGRADE

Saturday, July 31, 2021

Laundry Rooms

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NEW DATES: AUGUST 3 & 5

Our provider is having machine deliveries difficulties. Dates are moving regularly. This is an early notice with the latest possible dates. Please plan ahead as they could change again and even be earlier.

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Here's a reminder of the change if you haven't noticed yet:
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To increase security, we’re removing money from the laundry rooms. The change will take place in the first week of August, one laundry room at a time.

Here’s a summary of what this means:
• No more coins
• New payment card refillable at kiosk in laundry room
• New app “Wash-Connect” replaces “PayRange”
• Dates: August 2 West room, August 3 East room

Detailed info is available on the posters in the laundry rooms. Below you can download a PDF with the main details. More info is available on the posters in the laundry rooms (new app & refunds)

Please plan ahead!

FIRE ANTS TREATMENT - AUGUST 2

Wednesday, July 21, 2021

Ranch Club complex

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Please note that the Ranch Club will be treated for fire ants on AUGUST 2 (weather dependant)

LAUNDRY ROOMS PAYMENT METHODS UPGRADE

Thursday, July 15, 2021

Laundry Rooms

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To increase security, we’re removing money from the laundry rooms. The change will take place in the first week of August, one laundry room at a time.

Here’s a summary of what this means:
• No more coins
• New payment card refillable at kiosk in laundry room
• New app “Wash-Connect” replaces “PayRange”
• Dates: August 2 West room, August 3 East room

Detailed info is available on the posters in the laundry rooms. Below you can download a PDF with the main details. More info is available on the posters in the laundry rooms (new app & refunds)

Please plan ahead!

VIRTUAL HOA MEETING

Saturday, July 10, 2021

Zoom

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10 AM

The upcoming July 2021 HOA regular meeting will be held virtually through ZOOM again. (Account required, visit Zoom.com). Will the next ones be different? Be sure to join us to find out... Here are the infos and agenda:

INFOS
- Saturday July 10, 2021, at 10 a.m.
- Meeting ID: 828 946 8615
- Password: 14051415

AGENDA
- Minutes approval
- Finances
- Old business: Crime/Safety: Laundry rooms & Gate remotes
- New business: Landscaping, Zoom meetings, Insurance
- Q&A

ANNOUNCEMENT - PARKING GATES CODE CHANGE

Monday, May 17, 2021

Parking Gates

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Due to recent security issues, the code to open the parking gates will change:

MONDAY JUNE 21 AT 8:00AM.

This means the clickers will need to be updated on that date. We have taken every step possible for a smooth transition. Here, you can download the "public" instructions to update a clicker but the code is missing. The full instructions are available to download in our website "MEMBERS" section (password-protected access for owners only) or in our private Facebook group. It's a good time to join in if you haven't already. Share full instructions or the switch number to be changed with your renters. Please keep it private. Marge or James will also have the info.

If you encounter problems and no other option works for you, send us an email.

POOLS & SPAS REOPENING

Saturday, May 8, 2021

Pools & Spas

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The Board has made the unanimous decision to fully reopen the pools and spas. Outdoor restrictions have changed. Remember that there are vaccinated and unvaccinated people among us, so USE AT YOUR OWN RISK.

It may be necessary to return to restrictions, if mandated by health concerns.

RESTRICTIONS FOR GYM & LAUNDRY ROOMS STILL APPLY
Being indoor facilities, restrictions for the gym and laundry rooms have not changed. Masks, distancing and capacity limits still apply.

VIRTUAL HOA MEETING

Saturday, May 8, 2021

Zoom

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10 AM

The upcoming May 2021 HOA regular meeting will be held virtually through ZOOM again. (Account required, visit Zoom.com). Here are the infos and agenda:

INFOS
- Saturday May 8, 2021, at 10 a.m.
- Meeting ID: 828 946 8615
- Password: 14051415

AGENDA
- Minutes approval
- Finances
- Old business: Common area smoking, Signs, Crime & Safety: Laundry rooms & Gate remotes
- New business: Non payment 507-440-036 & 507-390-019
- Q&A

POOLS & SPAS IMPORTANT REMINDER

Sunday, April 18, 2021

Pools & Spas

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The Covid-19 special rules still apply at the pools & spas. This means NO GUESTS, NO PARTIES, among other things, and spas are restricted to ONE person or the SAME household.

The Board of Directors follows City, County and State restrictions and votes special rules accordingly, keeping in mind feasibility and common sense.

Needless to say, a 112-condo community is not a private house, nor a commercial venue. Most importantly, not every resident has been or is about to be fully vaccinated. Help us get through this by doing your part, like most of us have for over a year now.

We're lucky that our pools & spas have stayed open. Please spread the word to your renters or neighbors so we can keep it this way.

Thank you all

COVID-19 UDPATE - GYM OPENED WITH LESS RESTRICTIONS

Wednesday, April 7, 2021

Gym

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In accordance with Riverside County's new Orange Tier status starting April 7, the gym is allowed to be open with less restrictions.
• 3 PEOPLE at a time (max 25% occupancy)
• Face covering (the gym is a multipurpose space)
• 1-hour session max (to avoid reservations)
• Clean what you touch, bring your supplies
• Please respect and protect others

COVID-19 UPDATE - GYM REOPENING WITH RESTRICTIONS

Wednesday, March 17, 2021

Gym

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In accordance with Riverside County's new Red Tier status, starting March 17 the gym is allowed to reopen with restrictions.
• Face covering (the gym is a multipurpose space)
• Only ONE PERSON at a time (max 10% occupancy)
• 1-hour session max (to avoid reservations)
• Clean what you touch, bring your supplies
• Please respect and protect others

VIRTUAL HOA MEETING

Saturday, March 13, 2021

Zoom

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10 AM

The upcoming March 2021 HOA regular meeting will be held virtually through ZOOM again. (Account required, visit Zoom.com). Here are the infos and agenda:

INFOS
- Saturday March 13, 2021, at 10 a.m.
- Meeting ID: 842 4894 6699
- Password: 804330

AGENDA
- Minutes approval
- Finances
- Old business: Clubhouse balcony repair, Common area smoking
- New business: Crime & Safety
- Q&A

CLUBHOUSE/GYM UPDATE

Monday, February 22, 2021

Clubhouse/Gym

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CLUBHOUSE
The Clubhouse deck work was finished last Friday, February 19, 2021. It had to be done this year so we took advantage of the closure of indoor facilities due to the pandemic to minimize the disruption. We thank everyone for their patience.

GYM
Even though the latest stay-at-home order has been lifted for a while, the county is still currently in the purple tier so the gym will stay closed. You can find more info and check the county status per activity with this link: https://www.covid19.ca.gov/safer-economy

VIRTUAL ANNUAL HOA MEETING

Saturday, January 2, 2021

Zoom

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10 AM

Our January 2021 HOA Annual meeting will be held virtually through ZOOM. (Account required through Zoom.com). Here are the infos and agenda:

INFOS
- Saturday January 2, 2020, at 10 a.m.
- Meeting ID: 871 9682 3000
- Password: 771040

AGENDA
- Minutes
- Finances
- Old business: Painting, Election
- New business: West side Clubhouse balcony repair, Smoking in common area
- Q&A